Returns & Exchanges
At Patina Research, we stand by the enduring quality of our garments and offer a 30-day return window for items in their original, unworn condition. If your piece doesn't meet your expectations, our streamlined process ensures a seamless exchange or refund to your original payment method.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached to the garment.
Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; we will notify you once your return has been processed and your refund issued.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing